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Terms & Conditions

Effective date: 13 November 2026

These Terms and Conditions (“Terms”) govern your use of the website and services of HostMinute (“HostMinute”, “we”, “us”, “our”). By placing an order, creating an account or using our services, you (“Customer”, “you”) agree to these Terms and to our Privacy Policy.

1. Our services

HostMinute provides domain registration, SSL certificates, shared cloud hosting, VPS hosting, dedicated servers, business email as an authorized reseller of Google Workspace, Microsoft 365 and Zoho Mail, website security and 24/7 monitoring, AiHisab accounting software as an authorized distributor of Atulya Intelligence, and website development (the “Services”). The features of each plan are as described on our website or in your order at the time of purchase.

2. Your account

  • You must be at least 18 years old and able to enter into a binding contract.
  • You must give accurate, complete and current information, including domain contact details, and keep it updated.
  • You are responsible for keeping your passwords secure and for all activity under your account.
  • Tell us immediately at support@hostminute.com if you suspect unauthorised use.

3. Orders, prices and taxes

  • All prices are in Indian Rupees (INR) and exclusive of GST and other applicable taxes, unless stated otherwise.
  • Offer and first-term prices may differ from renewal prices. Renewal prices are shown at the time of renewal.
  • We may change prices for future terms with prior notice. Changes do not affect a term you have already paid for.
  • A GST invoice is issued for every payment. Please provide your correct GSTIN before payment to claim input tax credit.

4. Payment, renewal and expiry

  • Services are billed in advance. A Service is activated after payment is received and any required verification is complete.
  • We send renewal reminders by email and/or WhatsApp before expiry. It is your responsibility to renew on time.
  • If payment is not received by the due date, we may suspend the Service. Data of suspended or expired Services may be permanently deleted after a reasonable period.
  • Expired domains follow registry rules. Restoring a domain in its grace or redemption period may carry extra registry fees, and an expired domain may be released for anyone to register.

5. Cancellation and refunds

  • Domains: registration, renewal and transfer fees are non-refundable once the order is processed with the registry.
  • SSL certificates and third-party licences (Google Workspace, Microsoft 365, Zoho Mail, AiHisab and similar): non-refundable once issued or provisioned, and subject to the provider’s own terms.
  • Hosting, VPS and dedicated servers: you may cancel at any time. Cancellation takes effect at the end of the current paid term, unless we agree otherwise in writing. No refund is given for the unused part of a term.
  • Website development: the advance payment is non-refundable once work has started. Fees for milestones already completed are payable.
  • Setup, migration and other one-time fees are non-refundable once the work is done.
  • Any refund we approve is paid to the original payment method within 7 to 10 working days.

6. Acceptable use

You must not use the Services to host, send or link to:

  • Unlawful content, or content that infringes copyright, trademarks or other rights
  • Spam, bulk unsolicited email, phishing pages or fraud
  • Malware, viruses, botnets or hacking and scanning tools
  • Content that sexually exploits children, promotes terrorism or violence, or is otherwise illegal under Indian law
  • Anything that harms the security, stability or reputation of our network or other customers

We may remove content, suspend or terminate a Service without notice or refund if we find a breach of this section, and we may report it to the relevant authorities.

7. Fair use of resources

Shared hosting plans are for normal websites and email. Plans described as “unlimited” are subject to fair use. Running crypto mining, file-sharing services, heavy background scripts or using the account as backup or file storage is not allowed on shared hosting. If an account affects server performance, we may limit it or ask you to upgrade to a VPS or dedicated server.

8. Your content and backups

You own the content you upload. You are solely responsible for it and for keeping your own regular backups. Backups we take are a courtesy, provided on a best-effort basis, and are not a guarantee that data can be restored.

9. Third-party services

Domain names, SSL certificates, Google Workspace, Microsoft 365, Zoho Mail and AiHisab are supplied by third parties. Your use of them is also subject to their terms, policies and pricing, which may change. We are not responsible for outages, policy changes or decisions made by these providers.

10. Domain names

Domain registrations are subject to the rules of ICANN, NIXI and the relevant registry, including WHOIS accuracy requirements and dispute policies such as UDRP and INDRP. You confirm that your domain does not infringe anyone’s rights. You may transfer your domain to another registrar as per registry rules once any lock period has ended.

11. Website development projects

  • The scope, timeline and price of each project are as agreed in our quotation or written confirmation. Work outside the agreed scope is charged separately.
  • You must provide content, logos, images and approvals on time. Delays on your side may extend the timeline.
  • Ownership of the final website design passes to you after full payment. Third-party themes, plugins, fonts and images remain under their own licences.
  • We may show the completed work in our portfolio unless you ask us not to.

12. Uptime and support

We aim for high availability and target 99.9% network uptime, but we do not guarantee uninterrupted or error-free service. Planned maintenance is done with notice where possible. Support is available through WhatsApp, phone and email.

13. Suspension and termination

We may suspend or terminate a Service if you breach these Terms, fail to pay, provide false information, or if required by law or a provider. You may close your account by writing to us. On termination, your data may be deleted, so please take a backup first.

14. Limitation of liability

To the maximum extent permitted by law, HostMinute is not liable for any indirect, incidental or consequential loss, including loss of profit, data, business or goodwill. Our total liability for any claim relating to a Service is limited to the amount you paid us for that Service in the three months before the claim.

15. Indemnity

You agree to indemnify and hold HostMinute harmless from any claims, losses and costs (including reasonable legal fees) arising from your content, your use of the Services or your breach of these Terms.

16. Force majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, power or internet failures, failures of upstream providers, cyber attacks, government action or pandemics.

17. Changes to these Terms

We may update these Terms from time to time. The latest version will always be on this page with its effective date. Continued use of the Services after a change means you accept the updated Terms.

18. Governing law and jurisdiction

These Terms are governed by the laws of India. Courts at Madurai, Tamil Nadu shall have exclusive jurisdiction over any dispute arising from these Terms or the Services.

19. Contact us

HostMinute
1st floor, No. 500/1, 11th East Cross St, New LIG Colony, Anna Nagar, Madurai, Tamil Nadu 625020
Email: support@hostminute.com
Phone / WhatsApp: +91 99446 53368

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